AI agents that answer
calls your way

We don’t just take messages. We take care of it.

  • Jay
  • Robin
  • Wren
  • Merle
  • Lark
  • Phoebe
  • + more

Free to start. No card needed.

Hear it answer the phone

Six kinds of business, one AI agent. It greets the caller, does the job, and wraps up the call.

    New goal

    What should Jay be able to do?

    When a customer asks where their order is, look it up in Shopify and tell them if it has shipped.

    Check order status

    Flow
    1. Ask for the order number.
    2. Look up the order in Shopify.
    3. Tell the customer if it has shipped and when the carrier expects it.
    Rules
    Never guess a delivery date.
    Reply
    The order’s status, in a sentence or two.

    Harbor GoodsVirtual assistant

    Customer: Where is my order?

    Harbor Goods: I can check that for you. What’s your order number?

    Customer: It’s #1043.

    Looked up order #1043 in Shopify

    Status
    Shipped
    Carrier
    UPS
    Expected
    Thu, Sep 25

    Harbor Goods: Order #1043 shipped with UPS, and UPS expects it on Thursday, September 25.

    Phone

    It answers your phone

    Give your agent a number. Callers reach the same agent, with the same goals and Knowledge, any time of day.

    • Callers hear up front that it’s a virtual assistant.
    • It looks things up and gets the work done while they’re on the line.

    Try ours: call or text (825) 360-2477

    Goal · Process refunds

    Harbor Goods Thursday

    On a call · 0:42

    JayHi, this is Jay, Harbor Goods’ virtual assistant. How can I help?

    MayaHi, order 1043 just came, but the jacket’s zipper is broken.

    Refund for order #1043 waits for your team’s approval

    JaySorry about that. I’ve started a refund for the jacket, and our team will approve it. You can text this number any time to check on it.

    SMS

    And texts on the same number

    Customers can text the number they call. The agent answers by text, with the same goals.

    • By default, refunds and cancellations wait for your team’s approval.
    • Calls, texts and chats land together in Messenger.
    Goal · Check order status

    Harbor GoodsText message · Friday

    Maya: Hi, it’s Maya. Did my refund for order 1043 go through?

    Looked up order #1043 in ShopifyRefunded · CA$89.00

    Harbor Goods: Hi Maya, yes. Our team approved it, and CA$89.00 is on its way back to your card.

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    One agent, many kinds of work

    The jobs change with your business. These are some of the ways Chirpedly can help.

    • Notion

      “Does the warranty cover water damage?”

      Answers from your Notion pages, and says so when the answer isn’t there.

    • Calendly

      “Can I book a call this week?”

      Finds open times in Calendly and sends a link to book one.

    • monday.com

      “Can someone call me back?”

      Adds the request to your monday.com board for your team.

    • Linear

      “Is the login bug fixed yet?”

      Checks the issue in Linear and tells the customer where it stands.

    • Phone

      “Are you open on Monday?”

      Picks up the phone and answers from your Knowledge, day or night.

    • Shopify

      “It arrived damaged. Can I get a refund?”

      Prepares the refund in Shopify. By default, it waits for your team’s approval.

    You stay in charge

    • It answers from your Knowledge and says when information is missing.
    • A goal can ask your team to approve work before anything changes.
    • It hands a conversation to your team when the goal says to.
    • Customers are told up front that they’re talking to a virtual assistant.

    Questions

    How much does it cost?

    Start free, no card needed. Paid plans start at CA$49 a month; see Pricing.

    Where can customers reach it?

    Through website chat, Facebook Messenger, Outlook email, Telegram, SMS and Phone.

    Will it refund someone without asking me?

    By default, no. Refunds and cancellations wait for your team’s approval.

    Is my business data kept private?

    Yes. Your conversations, customers and Knowledge belong to your workspace. We share them only with the service providers named in our Privacy Policy and the apps you connect.

    Great conversations. Real outcomes.

    Build the agent your business needs

    Start free